Office 365 Post Upgrade Administrative Tasks

After you have received your Service Upgrade for Office 365 to the new '2013' products and services, you will eventually receive an email about performing post upgrade Administrative Tasks. The subject of the email is SERVICE ALERT: Take action on these Office 365 administrative tasks. It's important that you don't gloss over or bin this messag…

The Office 365 Help Center

Following the trend of consolidating help and training resources, the Office 365 team have launched the Help Center. Members of the Office 365 team meet regularly to identify top customer issues and frequently asked questions and to determine what information can be presented to improve your experience using and administering Office 365. V…

Office 365 Service Description Comparison Page

The Exchange Team Blog announced a new tool for comparing Office 365 Service Descriptions. The page brings all the Service Descriptions together and Excel Web App filtering tools to display the services and plans you choose to compare.   Feedback: Freeze the Features column so that it is always visible when you scroll across the tabl…

Exchange Online Distribution Groups and changing ownership

While creating a Distribution Group, you set the owner / manager of the group. The owner has permission to add and remove members from the group, process requests to join and moderate messages if configured to do so. If you have given ownership to an individual, but haven't added your own account, you won't have permission to change the Distributio…

Office 365 for Business Learning Center

Let me draw your attention to a good learning and training resource for Office 365. In a blog post over at SmartStuff, I made a list of useful Office 365 tutorial videos, extracted from the Microsoft Office training site. Now I have found The Office 365 for Business Learning Center. The Learning Center brings the videos, How-To's and tutor…

File syncing services can affect user perception of Office 365 performance

Cloud based file syncing services are great for improving local editing experience. Office 365 and SharePoint Online use SkyDrive Pro desktop software to sync files between your computer and a document libraries in SharePoint or SkyDrive pro. But you might also be using software such as Dropbox to share files with your workgroup and with others…

Lync meetings – Show IM and Participant panes

I attend a lot of Lync meetings. The latest Office 2013 update delivered a feature for Lync 2013 client that will be useful. When you join a Lync meeting, the Lync client focuses on the content being ​shared. But like many others, I like to see who is attending the meeting and I also open up the IM pane so I can see the message list. The u…

The new Outlook contact card, explained.

Some people find the new Outlook contact card difficult to use. They prefer the full card with room to add attachments and notes. Don’t fret - you can still get to the full contact card easily. The new Outlook contact card has two main purposes: It brings together contact information from multiple sources It gives quick acces…

Catching up with Office 365

Microsoft Office 365 have been helping businesses catch up with new technologies. Businesses can upgrade without the large hardware and licensing investment. They receive frequent improvements to their core communication and sharing services without having to install updates on servers or without engaging an IT Pro to do it for them. Recently, …

Create and publish training videos with SharePoint and Lync 2013

[caption id="attachment_1813" align="alignright" width="300"] Video recordings help colleagues "learn the ropes". It just got easier to create this content and publish it[/caption] Many of us have attended Lync Online meetings or watched webinars recorded by Lync. But have you used it to create and publish training, induction or demo videos? (R…