User Adoption. Next, Next, Done?

An information system is not implemented in an organisation simply by starting installation, clicking next a few times to accept the defaults and a final click on ‘Done’ at the end. We know that systems need to be configured to fit the needs of the organisation. In fact the project begins much earlier than installation. … Continue reading User Adoption. Next, Next, Done?

Keeping up with change through community-based learning

In 2018, Microsoft CEO Satya Nadella spoke about the pace at which we have to adopt technology today. He said organisations will have to build their own digital capability on top of the technology they have adopted. Satya expressed this in the following formula: (Tech adoption)^Tech capability = Tech intensity. https://www.youtube.com/watch?v=48Kjm4brpZo&t=7m06s Satya Nadella speaking about … Continue reading Keeping up with change through community-based learning

Microsoft’s plan to send O365 educational email direct to end-users

If your organisation is using Office 365, you'll know that there are a lot of choices and changes in the products. Microsoft recently announced a plan to send emails directly to your end-users, educating them on how to use Office 365 products. There was a strong reaction from customers, who didn't want Microsoft communicating directly … Continue reading Microsoft’s plan to send O365 educational email direct to end-users

Learning experiences menu: Always choose the combo

I responded to a poll in the Collab365 community. It asked If Microsoft release a new feature (e.g hub sites) how do you prefer to learn it? Community polls ask informal questions. They don't need to be perfect. They create discussion and gauge what the community is thinking. When polls ask a question that should … Continue reading Learning experiences menu: Always choose the combo

Are ever changing infographics the answer to updating end users?

Who in the Microsoft Tech Community finds it difficult to keep up with change? Woah, OK, don’t all speak at once. That was deafening. There is a small but brave bunch who do their best to keep people informed of change. We do our best to communicate "what to use when" in a graphical way, in … Continue reading Are ever changing infographics the answer to updating end users?

Moving to less choice

This is the second post in a series discussing being overwhelmed by Microsoft’s many choices in productivity tools. The series began with a statement about having too many choices. This next post begins to pull apart that statement. Is the answer to move to a platform with less choices?Microsoft are giving us too many choices. … Continue reading Moving to less choice